Need a hand? Just email us.
Exportal is built and maintained by a solo developer. Every message lands in a real inbox: no ticket portal, no auto-responder, no chatbot. Bug reports, feature requests, and "how do I…" questions all go to the same place.
Send a message
No need to switch to your mail app. Fill this in, hit send, and the reply lands in your inbox.
Before you write: quick checks
Most reports land in one of these four buckets. A 30-second look here often saves a round-trip.
Pairing isn't working between VS Code and Chrome
In VS Code, run Exportal: Show pairing token from
the command palette → click Copy and open Chrome.
The Companion auto-detects the token from the URL fragment and
shows "Done. All connected" on its options page.
Can one VS Code pair with more than one browser?
Yes. The pairing token belongs to your VS Code profile, not to a browser. Install the Companion in the second browser (Edge, Brave, another Chrome profile), open its options page and paste the same token. Every Companion holding it talks to the same bridge. The "paired" notification in VS Code only shows once per token, so the second browser confirms on its own options page.
The Companion icon shows OFF, AUTH or OLD
OFF means VS Code isn't running, or the Exportal
extension isn't active. AUTH means the pairing
token is invalid: re-pair from the Bridge status panel in the
Exportal sidebar. OLD means the VS Code extension
is outdated: update it from the Marketplace.
Where are my exported chats saved?
In <workspace>/.exportal/<timestamp>-<slug>.md.
Add .exportal/ to your .gitignore if
you don't want to version them. For Claude Design exports, the
generated files (HTML, JSX, JSON) live in a sibling folder of
the .md.
Reporting a bug: what should I include?
VS Code extension version, Companion version, the steps to
reproduce, and (if relevant) the output of
Exportal: Show logs. A screenshot or a short
screen recording helps a lot. If the bug is on a specific chat,
mention whether it's claude.ai, claude.ai/design, or chatgpt.com.
Resources
Most of what you need is one click away on the repo.
Documentation →
README, install guide, keyboard shortcuts, and every setting explained.
Changelog →
Every release since April 2026, with the why behind each change.
Security & threat model →
How tokens, cookies and the local bridge are handled. What's in scope, what isn't.
Source code →
MIT licensed. View, fork, audit. Everything is in the open.
VS Code Marketplace →
Install or update the Exportal VS Code extension.
Chrome Web Store →
Install or update the Exportal Companion for Chrome.